Port Royal Families,
Your experience at Port Royal is our top priority. We are very appreciative and thankful that you chose us to be included in your planning this year and we’re doing everything we can to make it the best experience possible.
In order to continue to offer the best experience we can – while keeping your family and our teams safe – we’re making some changes that may alter some of the services we provide due to the increased number of COVID infections in our local area.
On Saturday, July 31, 2021, we started to require all staff working together in enclosed spaces to wear masks/face coverings. Please know that although you might not be able to see them, our teams are smiling back and doing their best to make your stay memorable.
Starting on Monday, August 2, 2021, we have suspended daily in-room housekeeping services during your stay. Supplies, trash bags, and towels can still be delivered to your condo upon request. Any trash you need taken out can be placed outside of your door and our team will pick it up. Each room will continue to be thoroughly cleaned between each stay for the next guest arrival.
Starting Monday, August 16, 2021, we are changing our pool hours and lifeguard staffing to the following:
Sunday – Thursday
Pool hours: 9am – 9pm
Lifeguards available from 1pm – 9pm
Friday – Saturday
Pool hours: 9am – 10pm
Lifeguards available from 1pm – 10pm
Slides will be available when staffing levels permit.
The front desk is currently closed to walk-in traffic, however, you may still dial the front desk from your room phone.
Guests may still continue to order food from outlets via the Port Royal app and by calling ahead, but only delivery/take-out is currently available.
We wish you all safe travels and we will see you all soon.
– Port Royal Management Team