Poolside Server
Pay: $5.50 per hour

Job Description

Job Overview
Join our vibrant team as a Pool Side Server, where your energetic and welcoming attitude will create memorable experiences for our guests. In this role, you will deliver exceptional food and beverage service poolside, ensuring guests enjoy a luxurious and seamless experience. Your enthusiasm and attention to detail will contribute to a lively, upscale atmosphere that keeps guests coming back for more. This position offers an exciting opportunity to combine hospitality expertise with a fun, outdoor setting, all while honing your skills in food service and guest relations.

Responsibilities

• Provide attentive and friendly service to guests poolside, taking orders and delivering food and beverages promptly.
• Utilize POS systems such as Aloha POS or Micros POS to process orders accurately and efficiently.
• Upsell menu items and specials to enhance guest satisfaction and increase sales opportunities.
• Maintain cleanliness and sanitation standards by bussing tables, cleaning service areas, and adhering to food safety protocols.
• Assist with food preparation, food handling, and basic kitchen tasks when needed to support overall operations.
• Manage guest inquiries professionally, ensuring excellent guest relations and resolving any issues promptly.
• Support event setups or special functions by coordinating with kitchen staff and other team members to ensure smooth service.

Requirements

• Previous experience in food service, restaurant, or hospitality environments is highly preferred.
• Familiarity with POS systems such as Aloha POS, Micros POS, or OpenTable is a plus.
• Strong customer service skills with the ability to engage guests positively and professionally.
• Knowledge of food safety standards, sanitation practices, and proper food handling procedures.
• Excellent time management skills to handle multiple tables or tasks efficiently during busy periods.
• Experience in fine dining or nightclub settings is advantageous but not mandatory.
• Ability to stand for extended periods, walk comfortably outdoors in poolside conditions, and lift moderate loads when necessary. Join us as a Pool Side Server and be part of an energetic team dedicated to delivering exceptional hospitality experiences in a lively outdoor setting!

Benefits

• Employee discount
• Referral program

Work Location: In person

Housekeeper

Pay: $14.00 per hour

Primary Objective of Position:
To maximize guest satisfaction by providing neat and clean guest condominium units in accordance with Port Royal’s standards.

Major Areas of Accountability

1. Meets and exceeds guest and team member expectations by providing positive and courteous service and teamwork.
   • Provides value added service to guests by doing whatever reasonable and possible to meet or exceed guest expectations.
   • Communicates effectively with guests, supervisors and co-workers.
   • Demonstrates teamwork by cooperating and assisting co-workers as needed.
   • Handles difficult situations effectively.
   • Performs other duties as required to provide positive and courteous service and teamwork.
2. Ensures guest satisfaction by cleaning guest units daily according to operational policies and standards.
   • Removes soiled bed and bath linens and replaces with clean linens as required.
   • Removes accumulated trash and debris from units as required.
   • Washes all tile floors.
   • Cleans bathroom area.
   • Cleans all mirrors.
   • Dusts all surfaces.
   • Replaces all burnt out light bulbs.
   • Replenishes promotional materials and literature.
   • Replenishes room amenities.
   • Vacuums room as required.
   • Cleans washers and dryers.
   • Cleans out cupboards and vanities and all drawers.
   • Cleans refrigerators, stove and oven area and microwaves.
   • Reports unusual circumstances to Housekeeping Department.
   • Reports maintenance requests and replacement orders.
   • Turns in articles left in rooms to Housekeeping office for “Lost and Found” handling.
   • Leaves all guest belongings in stay over units unless they have been discarded in the trash.
3. Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner.
   • Stocks supply carts correctly.
   • Replaces and/or empties vacuum cleaner bag daily.
   • Cleans cart and vacuum cleaner on a regular basis.
4. Ensures safety and maximum security.
   • Reports all “Do Not Disturb” or bolted door units to Housekeeping Department at the specified time.
5. Adheres to Port Royal policies and procedures.
   • Attends work on time as scheduled.
   • Follows Port Royal’s grooming and dress standards.
   • Minimizes safety hazards by following all safety rules and procedures.
6. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
7. Performs all duties and responsibilities in a timely manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
8. Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
9. At all times projects a favorable image of Port Royal Homeowner Association to the public.
10. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

Job Type: Full-time, Temporary

Work Location: In person