Port Aransas, TX 78373

Primary Objective of Position:

To provide quality service to restaurant guests by providing prompt and courteous food and beverage service.

Major Areas of Accountability

  • Meets and exceeds guest and team member expectations by providing positive and courteous service and teamwork.
  • Provides value added service to guests by doing whatever reasonable and possible to meet or exceed guest expectations.
  • Communicates effectively with guests, supervisors and co-workers.
  • Demonstrates teamwork by cooperating and assisting co-workers as needed.
  • Handles difficult situations effectively.
  • Performs other duties as required to provide positive and courteous service and teamwork.
  • Provides prompt, courteous service by bussing, serving and setting tables.
  • Accurately records, pre-checks and picks up all food and beverage orders.
  • Serves guests their food and beverage orders in prompt and courteous manner.
  • Sets table as needed prior to guest arrival.
  • Contributes to guest satisfaction by attending to restaurant guest needs.
  • Acquires a working knowledge of Port Royal, in-house facilities and local information to respond to guest questions in these areas as required.
  • Informs host/hostess or manager of any guest dissatisfaction.
  • Adheres to Port Royal policies and procedures
  • Attends work on time as scheduled
  • Follows Port Royal’s grooming and dress standards
  • Clothes ironed and slip resistance shoes worn
  • Minimizes safety hazards by following all safety rules and procedures
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
  • Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
  • At all times projects a favorable image of Port Royal Homeowner Association to the public.

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