General Information & Guidelines

FOOD AND BEVERAGE SERVICE

Port Royal Ocean Resort & Conference Center is responsible for the quality and freshness of the food served to our guests.  Due to current health regulations, all food served at Port Royal Ocean Resort & Conference Center must be prepared by our culinary staff.  Food may not be taken off the premises after it has been prepared and served.  Please note that alcoholic beverage sales and service are regulated by the state.  As a result the state does not allow guests to bring alcoholic beverages into the hotel.

 

FUNCTION ROOM ASSIGNMENTS

Function rooms are assigned according to the anticipated guaranteed number of guest.  We reserve the right to change room reservations to best accommodate either decreasing or increasing attendance figures.


GUARANTEE

The Catering Office should be notified of your expected attendance Ten Days prior to your function.  If the Catering office is not advised by this time, the estimated figure will automatically become the guarantee.  We will be prepared to serve 5% over the guaranteed for groups below 400 people and 3% for groups of 400 and above.

 

MENU PRICING

There will be an applicable service charge of 20% and state sales tax of 8.25% on all food and beverage services.   Prices are subject to change with guaranteed pricing sixty days prior to the date of the event.

 

ROOM AND RENTALS

Room rental is based on actual guest room pick up as well as food and beverage functions, which accompany your meeting.  Additional room rental charges will be applicable if your group does not meet the required minimum as indicated on your contract.

 

LABOR /RESET FEES

For items requiring a Chef, Attendant, Bar Cashier or Bartender, a $60.00 fee will apply.  An additional Re-Set Fee of $250  will be charged if the room set up changes within 48 hours of the event.

 

AUDIO/VISUAL

We will be pleased to arrange any audio/visual equipment required for your function, using state-of-the-art equipment from our in house audio/visual company.

 

DISCOUNTED GROUP ROOMS

Discounted Condominium Rates for overnight stays based upon 10-room minimum and seasonal policies.  Contractual agreement required for group discount stays.

  

SHIPPING AND HANDLING

Packages for meetings may be delivered to the hotel no more than three working days prior to your meeting date with prior notification.  The following information should be included on all packages: 

1.  Event Name
2.  Hotel Contact
3.  Client’s Name
4.  Date of Function

Any alternative arrangements are to be approved by the hotel.  Guests are responsible for return shipping of all packages.


SECURITY &LIABILITY

The hotel shall not assume responsibility for damages or loss of any merchandise or articles brought into the hotel or any items left unattended.  For events of 100 or more people you are required to provide (1) security guard for every 100 people.  You will be responsible for any damages done to the facility during your event. The hotel reserves the right to control the volume level of all music. All Amplified Music must conclude by 11:00pm.

 

BILLING & DEPOSITS

Port Royal Ocean Resort & Conference Center requires that proper credit be established prior to any function.  A  25% of the Food & Beverage minimum is required at the time of the booking. All deposits received will be credited to the final balance of the function.  Final payments are due 10 days prior to function. Payment can be made by credit card, cashier’s check or cash.  All payment is due prior to the start of the function, unless prior credit approval has been established.

 

PARKING

Port Royal Ocean Resort & Conference Center offers complementary self parking for hotel guest.


BEACH CERMONIES

Port Royal does not provide Ceremonial Services on Mustang Island Beach.  All events on the beach must be privately arranged.  Please see our preferred vendors list for suggested companies.

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